Privacy policy

At Oh my Home, we consider privacy a core part of providing excellent service. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://www.ohmy-home.com/, make a purchase, or contact our customer service. By using our website, you accept the practices described in this policy. If you do not agree, please do not use our services.

Data We Collect

When you interact with our website, we may collect:

  • Technical information such as your IP address, browser type, and time zone.
  • Personal information you provide when placing an order, including your name, email, phone number, shipping address, and payment details.
  • Information you share when contacting our customer service, including inquiries and support requests.

How We Use Your Data

We use the data we collect to:

  • Process and deliver your orders efficiently.
  • Provide responsive customer support.
  • Maintain the security of our website and prevent fraudulent activity.
  • Personalize your shopping experience.
  • Send updates, offers, or marketing messages only if you have opted in.

Sharing Your Data

Your data is shared only with trusted partners to help us deliver our services:

  • Payment service providers.
  • Shipping and courier companies.
  • Technical and marketing service providers, such as Shopify.

We never sell or rent your personal data.

Cookies

Our website uses cookies to:

  • Remember your preferences.
  • Improve website functionality and performance.
  • Present content tailored to your interests.

You may disable cookies through your browser settings, but some features may not function properly without them.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct or delete your personal information.
  • Restrict how your data is used.
  • Receive a portable copy of your data.
  • Withdraw consent at any time, including unsubscribing from newsletters.

To exercise these rights, contact us at info@ohmy-home.com.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under 18 years of age. If we learn that such data has been provided, we will delete it immediately.

International Data Transfers

If you are located in Ireland, your personal information may be processed or stored outside of Ireland, including in countries such as the United States, by our trusted partners (e.g., payment providers, technology platforms, and shipping companies).

We ensure that any transfer of data is secure and compliant with applicable data protection standards.

Data Security and Retention

We take the security of your data seriously and retain your information only as long as needed to:

  • Provide our services effectively.
  • Comply with legal requirements.
  • Resolve disputes or inquiries.

Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on the Oh my Home website. Please check back periodically for updates.

Contact Us

For questions regarding this Privacy Policy, please contact us:

Email: info@ohmy-home.com

Thank you for trusting Oh my Home. We are committed to protecting your personal data while providing a seamless and stylish shopping experience.